Swivels are personal use items. They are designed for transferring patients to areas such as the toilet. They are also used in bathtubs to transfer the patient. These and other personal use actions expose the units to contamination. For this reason these medical devices are not returnable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org. We will send you instructions on how to send back returns.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs for exchanges are not covered in our warranty.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.